FAQ

1. Select the desired product from over thousands of product assortments. (Select your size & color preference)
2. (Sign in or create a new account To continue to your shopping cart.(Select your size & color preference)
3. Enter your shipping address. (i.e. the address your item will be delivered to)
4. Select your means of payment.
5. Place Order.

Yes there is. Please see our Return Policy. If there’s any problem please contact us via email: support@craftieshobbycraft.com

In the unlikely event that we mistakenly send a different product from the one paid for, we would retrieve it at our own cost and send you the correct one at no extra cost

Yarn is dyed in color batches and it is more likely that there would be a slight variation in shade due to a different dye lot. Please calculate the amount of yarn required from the beginningand buy at the same time.

Sorry we are currently unable to handle payment on delivery. All goods need to be fully prepaid, we however give you our guarantee that everything possible will be done to get your goods to you. If there is any problem please email us: support@craftieshobbycraft.com or send us a whatsapp message on : 08171367105 .

Please note that every product quantity is given in the description and the picture alone does not indicate the number of the items in the package. Please check the description of the item to know the quantity.

Pictures on the website are not life size and it is more important that the actual measurement should be ascertained before placing an order. Please if in doubt contact us by email: support@craftieshobbycraft.com or send us a whatsapp message on : 08171367105. before placing an order.

Orders can only be processed when payment is received.

We would get in touch by email to request account details to transfer to. We would refund the money.

For your convenience, we offer multiple payment methods. Please choose whichever is convenient for you .

• Direct Bank Tranfer
• Interswitch Webpay